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(Case study 02/11)

Baywell

Concept case study · Product design · Prototyping · Two apps · iOS and Android · Foldables

Two apps for one building: one for the companies that work there, one for the team that runs it. Every tap in one app lands on someone in the other.

For
IREPworkspaces centres, as a concept
Product
A client app and a team app
My role
Product design and prototype, solo
Status
Portfolio concept, not a published app
Baywell client app on three floating phones: welcome, guest pass and invoice
The briefOverview

A managed office runs on messages. This puts it in one place.

If you rent space in a managed centre, small things take a message to the front desk: a room for the 11:30, a guest at the gate, the AC in Bay B, the October invoice.

Baywell gives the companies in the building their own app for all of it, and gives the centre team a second app where every one of those taps arrives as work with a name on it.

It is a concept I designed for IREPworkspaces, in its colours and with its X mark, under a working name so it is never mistaken for a shipped IREP product.

  • Room booking with credits
  • Guest passes
  • Arrival alerts
  • Service requests
  • Rent and GST invoices
  • UPI payments
  • Front desk check-in
  • Technician jobs
  • Daily rounds with photos
  • Sales pipeline
  • Build-to-suit proposals
  • Fit-out tracking
  • Billing runs
  • Notices
  • iOS and Android
  • Foldables
My part(2)
  1. 01

    Product design

    Both apps end to end: roles, flows, every screen on iOS and Android, phone and foldable, in the IREPworkspaces brand.

  2. 02

    Prototype

    Two working prototypes with deep links for every state, and the Photoshop mockups rendered from them.

Try it

Both apps, working

These are the real prototypes. Use the panel on the left of each to switch between iOS and Android, phone and foldable, and who you are, or pick a flow and follow it start to finish.

Sample data for made-up companies, and nothing is saved: reload and it starts again. It reads best on a laptop.

Who it's for

Two apps, nine people

I designed both sides together, from who opens each app and what they came to do.

Office admin

Runs the company's space: rooms, guests, requests, the contract and the rent.

  • Client app · sees everything

Finance

Pays the invoices and downloads the GST copies, as well as everything a member does.

  • Client app · pays

Member

Books rooms, adds guests and raises requests. Never sees an invoice.

  • Client app · no payments

Centre manager

Seats sold, open requests, visitors and approvals for the whole centre, first thing in the morning.

  • Team app

Front desk

Today's guests by time, pass scanning, walk-ins, rooms and parcels.

  • Team app

Technician

Their jobs and the daily rounds, closed with a photo.

  • Team app

Sales

A pipeline of offices: ready to move in, or built to suit a client's floor.

  • Team app

Accounts

Invoice runs, payments received and who to chase today.

  • Team app

Design

Build-to-suit floors, from first layout to site queries.

  • Team app

How they connect

Every tap has someone on the other side

The rule for both apps: nothing a client does disappears into an inbox. Each action becomes something a named person in the centre team can see and act on, and the answer comes back to the client.

Book a room

The client taps a free slot on the timeline. The room shows as booked for the front desk.

Invite a guest

The guest gets a pass. Reception scans it at the desk, and the host gets an arrival alert.

Raise a request

The manager assigns a technician, the technician closes the job with a photo, and the client watches each step.

Pay the invoice

The client sees the breakdown and pays by UPI. Accounts marks it received and the GST receipt goes back.

Book the event space

A request for the big room waits for the centre manager to approve it.

Post a notice

The centre team writes once, to one floor, one client or the whole centre.

Platforms

One design, two platforms, four shapes

Both apps follow the house rules of each platform instead of forcing one look on both.

iOS and Android

Apple's design on iPhone, Material 3 on Android. Same screens and data, each in its own platform's controls.

Phone and foldable

A phone, a foldable closed, open flat or half folded. Open, the bottom tabs move to a side rail and screens show a list and its detail side by side.

The brand, not a theme

IREPworkspaces navy and vermilion, its heavy Lato type and the X mark, so the apps feel like the building you walk into.

Status everywhere

Every booking, guest and request says where it is and what happens next, in both apps.

Client app

The client app, five tabs

Home, Book, Visitors, Requests and More. It opens at your centre and your company, so there is nothing to search for.

Home: Your centre, your day: up next, credits left and the quick actions.
HomeYour centre, your day: up next, credits left and the quick actions.
Book: Every room on one timeline, by the hour, with free slots to tap.
BookEvery room on one timeline, by the hour, with free slots to tap.
Visitors: Today's guests and their status, with frequent visitors one tap away.
VisitorsToday's guests and their status, with frequent visitors one tap away.
Requests: Each request with its status, and one button to raise the next.
RequestsEach request with its status, and one button to raise the next.
More: Payments for admin and finance, your office, the centre guide and events.
MorePayments for admin and finance, your office, the centre guide and events.

Team app

The team app, one role at a time

Six roles, each with its own tabs. Nobody wades through another person's tools.

Manager: Seats sold, open requests, visitors and rooms in use, then what needs them.
ManagerSeats sold, open requests, visitors and rooms in use, then what needs them.
Front desk: Scan a pass, take a walk-in, log a parcel, and the day's guests by time.
Front deskScan a pass, take a walk-in, log a parcel, and the day's guests by time.
Technician: The job in hand, then today's queue.
TechnicianThe job in hand, then today's queue.
Daily rounds: The morning and afternoon rounds, with photos where they count.
Daily roundsThe morning and afternoon rounds, with photos where they count.
Sales: The pipeline in yearly rent, split into ready to move and build to suit.
SalesThe pipeline in yearly rent, split into ready to move and build to suit.
Design: Build-to-suit floors and where each one stands.
DesignBuild-to-suit floors and where each one stands.
Accounts: Collected this month, due, overdue, and who to chase today.
AccountsCollected this month, due, overdue, and who to chase today.

Mockups

On the phone, and on the fold

Rendered in Photoshop from smart-object mockups, with screens captured from the working prototypes.

Both apps on the home screen, with the Up next widget
Both apps on the home screen, with the Up next widget
The dock: the client app and the team app side by side
The dock: the client app and the team app side by side
Client app: welcome, guest pass and invoice
Client app: welcome, guest pass and invoice
Foldable, open: the booking timeline beside the booking
Foldable, open: the booking timeline beside the booking
Foldable, open: billing with the invoice detail
Foldable, open: billing with the invoice detail
Open and closed: the sales pipeline and visitors
Open and closed: the sales pipeline and visitors

The build

A prototype you can hand to a developer

I built both apps as working web prototypes in HTML, CSS and JavaScript, so every flow can be tried on a real phone, a laptop or a foldable before anything is built for the stores.

Links can open any screen in any state, for any role, platform and device. The same links capture the screens for the mockups, so the renders always match the prototype.

Apps
Client app and team app, one shared design system
Platforms
iOS and Android looks, phone and foldable layouts
Built with
HTML, CSS and JavaScript, no framework
Photos
Interior and building photos are AI-generated for the concept
Status
Concept for portfolio use, not a published app
Next case study03/11 IREPworkspaces IREPworkspaces company profile cover: IREP WORKSPACES in red and navy capitals above a glass office tower

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